Return Policy
At [Your Photo Studio], we are committed to ensuring your complete satisfaction with every purchase.
If for any reason you are not entirely satisfied with your order, we are here to help.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or defective, please contact us immediately upon receipt.
We will work swiftly to resolve the issue and provide you with a replacement or refund, as applicable.
To expedite the process, please include photographs of the damaged or defective item(s) along with your email.
Returns and Exchanges
We understand that sometimes things don't work out as expected. If you wish to return or exchange an item for any reason other than damage or defect, please adhere to the following guidelines:
- Returns or exchanges must be initiated within 30 days of the delivery date.
- Items must be in their original condition, unused, and with all packaging intact.
- Personalized or customized items are not eligible for return or exchange unless they are damaged or defective.
- Shipping fees for returns or exchanges are the responsibility of the customer unless the return is due to our error.
To initiate a return or exchange, please contact our customer service team at [contact email or phone number]. Our representatives will guide you through the process and provide you with further instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] business days.
Contact Us
If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to us.
Our customer service team is available to assist you and ensure your experience with [Your Photo Studio] is nothing short of exceptional.
Thank you for choosing [Your Photo Studio] for your photography needs.